Juicy.bio Privacy Policy

1. Introduction

Avventus Enterprises LLC. ("Company," "we," "us," or "our") operates the Juicy.bio website, applications, and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use the Service, and your rights and choices. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.

2. Scope & Roles

2.1 Controller/Processor. For account‑level data and analytics about your use of the Service, Avventus Enterprises LLC. is the "controller" under the EU General Data Protection Regulation ("GDPR"). When you embed Juicy.bio pages in your own marketing funnels, we process end‑visitor data on your behalf as a "processor" and you are responsible for providing any required privacy disclosures to those visitors.

3. Information We Collect

3.1 Information You Provide

• Account Information: Name, email address, password, phone number (optional), profile photo, business name.
• Billing Information: Payment card details, billing address (collected and processed by our PCI‑compliant payment processor, Stripe).
• User Content: Links, images, videos, text, and other materials you upload to your Juicy.bio pages.
• Support Data: Information you submit to customer support.

3.2 Information We Collect Automatically

• Usage Data: Clicks, page views, referring URLs, time spent, and other interaction data.
• Device & Log Data: IP address, browser type, device identifiers, operating system, language, date/time stamps, error logs.
• Cookies & Similar Technologies: See Section 9.

3.3 Information from Third Parties

• Social‑login providers (e.g., Google, Apple) when you link or sign in with such accounts.
• Integrations you authorize (e.g., Google Analytics, Mailchimp) which may provide us with certain data according to their permissions.

4. How We Use Personal Information

• To operate, maintain, and improve the Service.
• To create and manage your account and billing.
• To provide analytics, reporting, and dashboard metrics.
• To send transactional messages (password resets, invoices, technical notifications).
• To respond to enquiries and provide support.
• To detect, investigate, and prevent fraud or security incidents.
• To comply with legal obligations.
• Legal Bases (GDPR): performance of contract, legitimate interests, consent (for marketing and non‑essential cookies), and compliance with legal obligations.

5. How We Share Personal Information

• Service Providers: Cloud hosting (e.g., AWS), data storage, payment processing (Stripe), email delivery, analytics, and customer‑support tools—all bound by confidentiality and data‑processing agreements.
• Business Transfers: In connection with any merger, sale, or acquisition.
• Legal & Safety: To comply with applicable law, court order, or governmental request; to enforce our Terms; to protect the rights, property, or safety of the Company, our users, or others.
• With Your Consent: As directed by you, including integrations you enable.

We do not sell or "share" personal information for cross‑context behavioral advertising as those terms are defined under the California Consumer Privacy Act, as amended by the CPRA ("CCPA/CPRA").

6. International Transfers

We operate in the United States and may transfer your information to the U.S. and other countries. Where required, we rely on Standard Contractual Clauses or adequacy decisions for such transfers.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Criteria include the nature of the data, operational needs, and legal requirements.

8. Your Rights

8.1 GDPR (EEA/UK/LGPD): Right to access, rectify, erase, restrict, object, and data portability; right to withdraw consent at any time; right to lodge a complaint with a supervisory authority.

8.2 CCPA/CPRA (California): Right to know, delete, correct, and opt out of sale/share; right to non‑discrimination for exercising these rights.

8.3 Nevada & Other Jurisdictions: Residents may opt out of certain data‑sales practices (we do not sell data).

You may exercise rights by emailing [email protected].

9. Cookies & Similar Technologies

We use cookies, pixel tags, and local storage to:

• Authenticate users and maintain sessions;
• Remember preferences and settings;
• Measure traffic and performance (e.g., Plausible Analytics);
• Support marketing communications with consent.

You can manage cookie preferences via our banner or your browser settings.

10. Security

We implement administrative, technical, and physical safeguards—including TLS encryption in transit, logically segmented VPCs, least‑privilege access controls, off‑site backups, and regular penetration testing—to protect personal information. No system is 100% secure; you use the Service at your own risk.

11. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect data from children. If we learn that we have done so, we will delete such information.

12. Do Not Track & Global Privacy Control

Our Service does not currently respond to "Do Not Track" signals, but we honor Global Privacy Control (GPC) opt‑out signals as required by California law.

13. Automated Decision‑Making

We do not use personal information to make decisions producing legal or similarly significant effects solely based on automated processing.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on the Service and indicate the "Effective Date" at the top.

15. Contact Us

For privacy questions or requests:
Avventus Enterprises LLC.
350 Tenth Ave, Suite 1000
San Diego, CA 92101 USA
Email: [email protected]